eHealth software testing

We help healthcare organizations improve the quality of software solutions they use

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Even a small error in a system’s operation can cause serious health problems or cost a life. We at Genislab assist life science corporations, pharmaceutical companies, hospitals, and medical device manufacturers in testing healthcare solutions, namely:

  • Electronic health record (EHR) systems
  • Healthcare data analytics software
  • Pharmacy management solutions
  • Health information management systems (HIMS)
  • IoMT systems
  • Patient portals
  • Clinical data warehouses
  • Remote patient monitoring systems
  • Appointment scheduling and booking solutions
  • Telehealth & telemedicine systems.

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Healthcare solutions we test

Be it improving Agile workflows, preparing for certifications, or releasing IT products, we assign QA specialists who apply a risk-based testing approach while ensuring the quality of the following solutions:

CRM software

Our testers confirm that CRM systems perform as intended. We apply functional testing to verify features against requirements, integration testing to establish smooth CRM interoperability, performance testing to make sure it endures peak loads.

Big data

Our testers confirm unhindered performance of apps with large data sets and provide high security, integrity, and accessibility regardless of the architecture type the software is built with.

EHR solutions

We verify all EHR components and check the loading of PHI and other data files, the processing of gathered information, the timely occurrence of alerts, and correct generation of reports.

Mobile and web applications

To provide high-quality web and mobile healthcare software (e.g., electronic prescribing solutions, pharmaceutical systems, telehealth software), we check the entire end-user flow and ensure patient data and medical records protection, resilience to increased load, intuitive interface, and smooth operation of all features in line with specifications.

Embedded solutions

We check the software that is embedded in or interacts with medical equipment, such as blood transfusion devices. We detect software malfunctions, provide proper solution operation after diverse updates, ensure that it meets specifications, and confirm that the software won’t harm patients.

IoMT systems

Testing is performed either on real devices or by simulating any IoMT device to improve test coverage and advance software operation. We help companies ensure the accurate collection of patients’ health information and monitor vital indicators.

ERP systems

We ensure that each ERP module (clinical process management, inventory management, purchasing, etc.) doesn’t have any software issues and fully meets the organization’s needs.

Cloud software

Our engineers help companies migrate healthcare software (e.g., EHR, CRM, ERP) to the cloud by checking every aspect and verifying that large data volumes are transferred without any corruption or duplication.

 

Elevate confidence in the quality of your eHealth solutions
 

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Software testing types we apply

We gauge the quality of healthcare solutions using a variety of testing solutions depending on clients’ business needs:

Security testing

To provide the maximum level of software security, we uncover vulnerabilities and areas prone to risk by performing required cybersecurity validation, from vulnerability assessment to penetration verification.

Accessibility testing

To make sure that healthcare solutions for medical institutions are accessible to people with diverse disabilities, we perform testing in accordance with international standards (WCAG 2.2, ADA).

Performance testing

To transfer large data quantities and ensure failsafe operation of online health services under peak loads, we verify client- and server-side performance. We also set up further system monitoring to support software stability.

Compliance testing

With our assistance, healthcare providers can confirm that medical IT solutions are safe. We verify that they meet compliance requirements outlined in industrial regulations (HIPAA, FDA, HL7, ONC, IEC 62304, etc.).

Compatibility testing

To deliver smooth operation of eHealth web and mobile applications, we write test cases and check that no impediments in OS operations occur, UI is flawless, and the IT product works equally well in diverse browsers and mobile devices.

Integration testing

We confirm that various modules and components of eHealth software that involve multiple healthcare applications (e.g., EHRs, laboratory systems) interact and communicate smoothly.

End-to-end testing and UAT

To make sure that medical software is production-ready and to avoid post-release risks, we apply real-world use cases that cover actions of diverse user types (doctors, patients, insurers) and verify the entire application flow with end-to-end and acceptance testing.

Functional testing

We create testing strategies and test plans to verify diverse healthcare systems (ePrescribing, telehealth software, etc.) against functional specifications to ensure that they perform as expected. We use different functional testing methods, from acceptance to system testing.

Automated testing

In addition to manual testing, our engineers speed up testing cycles of medical software, improve software quality due to increased test coverage, and decrease operational expenditure. By developing effective testing tools, such as an in-house test automation framework powered by AI, we simplify test automation adoption and maintenance.

 

Why Genislab?

Decreased operational costs

Experienced QA specialists help companies save time and money on training their in-house testing teams.

Continuous testing

We speed up testing cycles and release stable software for the healthcare domain with the help of early testing and continuous quality assurance.

Deep healthcare expertise

We leverage extensive knowledge and customized QA approaches gained over 2 decades of successful operation.

1,100+ QA engineers

We swiftly assign QA specialists to short-, mid-, and long-term projects at any SDLC stage, scale teams upon requests and in line with changing project loads.

Lowered outsourcing risks

We follow an in-house system of KPIs to regularly track progress, provide an opportunity to test-drive our services by performing pilot projects, sign NDA, SLA, and strictly follow our clients’ internal policies.

Effective training

100+ courses in Genislab Academy help people upgrade technical and process-related skills and enhance leadership competencies.

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Why do you need healthcare software testing?

Problems with testing embedded software/IoT systems

Multiple challenges in interacting with the embedded systems or gathering data from them may arise while testing software that connects to the devices or that is embedded into medical devices, such as clinical grade sensors, wearable health monitors connected by
5G/Wi-Fi.

Lack of video streaming testing expertise

To help telemedicine companies connect doctors and patients and provide effective treatment remotely, QA teams should be proficient in testing web and mobile software for telehealth and confirm it will perform as expected in life-critical situations.

Chaotic QA workflows

Poorly defined or inconsistent testing processes complicate software quality assessment throughout different SDLC stages. Thus, it’s hard to achieve impeccable software operation, enhanced user experience, and patient safety.

Test automation challenges

Adhering solely to manual QA workflows or issues with poorly set automated testing makes it harder to avoid production defects and increase ROI.

Insufficient experience in testing medical software

Failure to ensure smooth functioning of diverse medical systems leads to issues in the production environment and jeopardizes patients’ health.

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